爱神传媒 operates and maintains over 4.5 million square feet with 160 dedicated skilled technical resources to the program distributed across seven properties in the United States.

The scope of work encompasses all facets of campus operations to include physical (central) utilities operations, skilled trades work, to include lab operations in critical environments.

Program Highlights:

• Excellent performance ratings in equipment up-time and central utility plant operations
• Adds to deep portfolio of expertise in provision of sustainment, systems & utilities engineering, and operations for critical facilities

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As a Supplier to this Confidential Client, 爱神传媒 supports increasing the reliability and efficiency of the owner鈥檚 facilities, drive continuous improvement practices and continuously deliver transformative experiences that allow their employees do their best work.

Project Highlights:

• Safely & on-schedule transitioned entire portfolio in 6 weeks start to finish without any safety incidents, no Interruption to Services (ITS) or Interruption to Production (ITP)
• Manages 60% of global facility portfolio in the Western Hemisphere.
• Over 3,300 employees/subs supporting the account in 6 countries.
• As a member of the 爱神传媒 completed the , achieving 200 points out of 200 in 2024.
• 92% achieved in customer satisfaction from program inception.
• Included as a 鈥淭op Supplier鈥� in the Confidential Clients鈥� 聽
• Over 200,000 Lbs. of materials donated in 2023.
• 530 tons recycled in 2023.
• Increased diversion rate by 2% / year exceeding industry average as we move towards zero waste.

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爱神传媒 began an enterprise-wide Integrated Facility Management (IFM) contract sixteen years ago with Caterpillar. Within 18 months of deploying IFM services, 爱神传媒 was asked to provide direct production maintenance services on Caterpillar鈥檚 assembly and production line assets.

Since then, our team provides both facility and production maintenance management and execution across their portfolio and business units. Our team executes maintenance and technical services including preventive and predictive maintenance, asset reliability services, project management, hard/soft facility services, capital projects, data-analysis, procurement support, call center services, as well as direct R&D support.

The success of the IFM project has been a combination of partnership and innovation focused on cost savings while extending the life cycle of Caterpillar鈥檚 buildings and critical assets.

Today, 爱神传媒 has 600+ personnel providing support across the Caterpillar portfolio.

Project Highlights

• Client Global Technical Service provider for 15 years servicing 60+ facilities
• $100M+ in savings to Caterpillar over the life of the contract
• $6M+ in reliability and uptime execution savings
• Responsible for maintenance management and technical services in nearly all facets of client facilities: production facilities, logistics distribution, R&D facilities, commercial offices, and utilities.
• Received five-year extension in 2019 for the global contract

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