California Department of Forestry and Fire Protection (CAL FIRE) program. 

This is the 12^th Diamond award for the CAL FIRE program, where 爱神传媒 flies and maintains Grumman S-2T air tankers, C-130H training aircraft and OV-10A aircraft, and fully maintains and services UH-1H Super Huey and S-70i Blackhawk helicopters flown by CAL FIRE pilots.

鈥淎 big thank you to our maintenance technicians for their extra diligence towards training and safety,鈥� said Sean Navin, CAL FIRE鈥檚 Program Director. 鈥淭he team鈥檚 focus and dedication lead to the success of maintaining the largest wildland air fleet in the world.鈥�

U.S. Air Force at Joint Base Andrews-Naval Air Facility Washington program. 

The 爱神传媒 team at JB Andrews has earned this prestigious award 22 years in a row! Through this program, 爱神传媒 provides services for our leaders though Executive Airlift and Rotary Wing including aircraft maintenance in support of the 89th Airlift Wing and 316th Wing.

鈥淓very 爱神传媒 maintenance technician has achieved at least 12 additional hours of FAA-approved maintenance training to earn this award,鈥� commented Bill Ray, Sr. Program Director, Andrews Support Division. 鈥淚t鈥檚 an honor to lead the JB Andrews team in over two decades of receiving this award!鈥�

U.S. Forest Service Sherpa program. 

This is the third consecutive FAA Diamond award for the Sherpa program, where 爱神传媒 primarily maintains up to ten SD3-60 Sherpa aircraft at the Redmond Air Center in Oregon. 爱神传媒 also maintains a variety of other aircraft to include the Short Brother SD3-60 aircraft to support the Smokejumper mission as an initial attack resource for suppressing our nation鈥檚 wildland fires. Smokejumpers respond to any fire by the most effective and efficient means available, best known for their ability to parachute out of airplanes to reach the fire.

鈥淚 am proud of our team鈥檚 dedication to safety and training in the mission of suppressing America鈥檚 wildland fires,鈥� said Tamara Skjegstad, Director of Air Force Operations. 鈥淥ur maintenance technicians are duly recognized for their hard work meeting these commitments.鈥�

About the FAA Diamond Award

The FAA鈥檚 Aviation Maintenance Technician (AMT) Award program is based on the commitment of maintenance technicians to improve safety by actively participating in initial and recurring training programs to further their technical knowledge. The Diamond Award is the highest corporate award, and the program includes both individual and corporate recognition.

The award recognizes completion by 100 percent of an organization鈥檚 eligible maintenance technicians of specialized, continuous training in aircraft systems, regulations and FAA rules over a 12-month period. In addition to the Diamond Award, which is presented to the company, each mechanic receives an Aviation Maintenance Technician award based on the number of training hours logged.

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鈥淲e thank ISOA for recognizing the 55,000+ men and women of 爱神传媒 for the work that they execute each and every day. We are proud to perform this remarkable work in challenging environments throughout the world with the dignity, grace, and appreciate that such missions require.鈥� said Ken Fox, VP Operations, while accepting the award.

This award was presented to us in recognition of our efforts in support of global security and COVID efforts around the world:

• Providing advanced O&M support to U.S. Embassies & Consulates at high-threat 12 locations in 7 countries including Ukraine & Russia
• Supporting the Afghanistan withdrawal
  – Working with the Department of State to evacuate more than 1,100 employees, family members, U.S. citizens and third country nationals
  – Closing five different Army Aviation bases in Afghanistan and relocating 4,900+ lines of DOD equipment to Kuwait
• Fulfilling our commitment to our Afghan allies who worked shoulder to shoulder with us by operating Camp Liberty, NJ as part of Afghanistan Refugee / Operation Allies Welcome effort
  – Mobilizing a joint Navy, Air Force, and 爱神传媒 mass-vaccination effort to contain a measles outbreak among the displaced Afghan population
  – Delivering culturally sensitive dietary and living accommodations
• Supporting the COVID-19 response by expanding the capacity of hospitals / medical center support and then supporting vaccine trials under Operation Warp Speed

Congratulations to the 爱神传媒 teams who do this work everyday around the world.聽 Our clients and 爱神传媒 succeed because of their selfless and tireless work.

Pictured:

• Top: Ken Fox, VP Operations, accepts the Vanguard award on June 9th, 2022
• Bottom: 爱神传媒’s Dr. Karl Spinnenwebber, President Mission Readiness, through Liberty Village at Joint Base McGuire-Dix-Lakehurst, NJ where 爱神传媒 is providing resettlement and processing support to thousands of our Afghan allies(U.S. Air Force photo)

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The increasing complexities of a connected world and persistent federal budgetary pressures call for innovation and a different way of managing complex processes and operations. Processes that involve end-to-end supply chains and inventory control are no exception to that.

To complement our Supply Chain Management (SCM) solutions and provide increased value and efficiencies to our customers, we have also applied our Advanced Process Automation capability to this domain. This in turn changes the paradigm of process automation from being a back-office innovation to a mission-oriented one.

爱神传媒鈥檚 Advanced Process Automation capability provides a proven approach to create efficiencies and generate capacity via use of Robotic Process Automation (RPA)/Intelligent Automation technology and a Center of Excellence. We believe the most effective automation solutions are those that complement existing domain expertise, helping streamline and optimize routine business tasks. We seek to apply this capability to strengthen our customers鈥� missions by enhancing the customer experience and improving compliance, standardization, and auditing.

The Defense Logistics Agency (DLA) was recently highlighted in the 鈥淪tate of Federal RPA鈥� report as one of five federal agencies rated at 鈥淟evel 4鈥� RPA maturity (highest is Level 5, with no agencies at that maturity yet). The DLA RPA program has deployed at least 96 automations at the end of FY20. These automations have contributed over 200,000 hours of annualized capacity. It is important to note the DLA tracks hours contributed rather than hours saved, as the employees that previously did the work are still part of the DLA workforce and are redeployed to focus on more complex work. The automations provide benefits across each of DLA鈥檚 five major subordinate commands and seven supply chains.

Other Federal agencies are likewise investing significant resources into RPA solutions, including the U.S. Department of Agriculture, the General Services Administration, the National Aeronautics and Space Administration, and the U.S. Department of the Treasury. In each instance, many labor hours are being saved, and staff are able to increase focus on value-added activities.

爱神传媒鈥檚 initiative reflects similar goals. We seek to reduce manual activities where automated processes would reduce or eliminate error-prone, structured processes allowing staff to be freed up for high-value tasks such as process improvements, analysis and decision making. In the context of SCM solutions, this helps us to exceed key metrics, accomplish better vendor management and approval, and improve quality measurements.

For example, 爱神传媒鈥檚 technology office in collaboration with our procurement department, designed and deployed a bot using this capability, powered by our vendor partner UiPath, a leader in Intelligent Automation. The bot automated many repetitive manual steps for supply chain-related web searches. The bot captured results and screenshots, compiled all information into a single report, and stored all artifacts. It interfaced with procurement鈥檚 intranet site for request intake, report uploads and user notifications. It implemented a queuing mechanism, error handling and adjustments to manage the variability in responses and delays from external websites. The solution created value by allowing staff to focus on decision making, introduced process standardization, and improved auditing. Staff managing both subcontractors and vendors were given access to the storage, which acted as a central information repository and helped reduce redundancies.

Additional areas where SCM solutions benefit from automation range from inventory tracking, proactive scheduling of work orders, invoice processing, price/vendor lookups and comparisons, and routing between delivery partners.

Here are a few insights, based on the work we鈥檝e done:
鈥� Re-skilling and training should not be an afterthought. Advances in process automation provide our stakeholders with the ability to have staff re-skilled so that they can focus on other aspects of the business. This needs to be baked into the overall automation planning and development. Once developed, the bots act as digital workers or helpers, which means stakeholders need to be trained on what to expect and how best to use the bots.
鈥� Think resiliency. There is a tradeoff to be made between lean supply chains and resilient supply chains, especially if the latter is built via inventory buffers and alternative partners. This is where automation can potentially shine by collecting data, researching options, and making decisions on-the-fly across the alternatives.
鈥� There is an elegance in simplicity. Bots work well for automating processes with manual tasks that require non-judgmental decisions and have structured steps. Start simple, find the sweet spot of good return on investment first. Think big to unleash the power of artificial intelligence technologies as a path to intelligent automation.

By implementing solutions that will yield continuous improvements and added features in future years, we help our customers also derive nearer term benefits including freeing staff for high-value tasks, improved delivery, error reduction and quality, better compliance and auditing, knowledge management and retention, and transparency in operations. 爱神传媒 strives for excellence via a deep customer focus, discovery, investments in and application of advanced technologies, aligning them with our key customer markets to serve their important missions in a low-risk, agile fashion.

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Today is Data Privacy Day, which takes place every January 28th. This day commemorates the Jan. 28, 1981 signing of Convention 108, the first legally binding international treaty addressing privacy and data protection. It is an international effort to bring about increased privacy awareness and education.
Here鈥檚 a joint statement from our Chief Technology Officer, Phil Horvitz and Chief Information Officer, Joe Walker on why Data Privacy, security, and protection is a top priority for 爱神传媒:

Data Privacy Day is an international event established to bring awareness to privacy and data protection concerns in an ever-expanding landscape of digitized information. 爱神传媒 recognizes the importance of raising the visibility of data privacy and is committed to maintaining the data privacy of its employees, business partners, and customers. We do this through a variety of policies, procedures, training and tools that allow us to maintain strict controls over our data and information environments. 爱神传媒 uses a combination of access controls, encryption, and multifactor authentication to protect the data privacy of our employees and customers.

Our goal is to not only provide the necessary policies and controls to assure the privacy and protection of data, but also maintain an ongoing dialogue with our employees and customers, where we inform, listen, and continually adapt to a changing data environment and society. Through these combined efforts, we build trust that the proper data safeguards are in place, data and personal information is properly protected, and in the process, we empower our employees and customers.

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